This service is intended for non-emergency inquiries. If your matter is an emergency, please dial 9-1-1.
This service deals with general inquiries related to the City of Sandy Springs. We will not be able to assist with anything outside of this area.

This is a secure service, however, if you are in a public place or using a shared computer, please be mindful of others who could potentially view the content.

During your chat session, you may be asked to provide demographic information such as email address, street address or phone number. The City of Sandy Springs is committed to your privacy and agrees to keep your personal information confidential. By using this system, you are agreeing to only use personal email addresses and personal phone numbers and not business email address or business phone numbers. If you choose to share additional personal information with us, it will be used for internal purposes allowing us to better serve you. Any non-personal information provided by you will be disclosed in accordance with applicable local, State and Federal Laws and regulations. A transcript of your chat session between you and our Representative is recorded and stored for quality assurance and training purposes.

With any online service, there is some level of risk when communicating over the Internet. By reading and agreeing with this Privacy Disclaimer and engaging in one of our Chat Sessions, you give permission to the City of Sandy Springs to provide you some assistance today and to use the information you provide to us for future reporting purposes. Furthermore, you understand that the City of Sandy Springs will undertake all efforts to protect your information, but it is not responsible for any information you may enter during the chat session.

Please note that abusive and nuisance messages will not be tolerated. We kindly ask that you refrain from misusing this facility.

If your request involves extensive detail or potential dialogue, we ask that you utilize our voice option and call 770.730.5600. Our representatives are available to help 24/7/365.